Service Coordinator; SKA - Children's Unit - Bilingual: English​/Spanish

Salary Range

$62,244– $68,652 with opportunities for 5% increases annually

At North Bay Regional Center we believe all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure we achieve our goals daily.

North Bay Regional Center provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma and Solano counties.

We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve.

North Bay Regional Center is a nonprofit private corporation that contracts with the Department of Developmental Services to coordinate services and supports for individuals with developmental disabilities.

North Bay, we’re promoting opportunities by supporting choices for people with developmental disabilities.

North Bay Regional Center serves over 12,000 people living within the geographic boundaries of Napa, Sonoma and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access and family supports.

NBRC is committed to being a culturally and linguistically competent agency, striving to provide the services that our diverse clients and families need in their unique circumstances. We also value the contributions that our diverse staff bring to the agency.

Note:
Bilingual Spanish/English skills are required.

We are looking for a Social Services Case Manager to join our dedicated team of Service Coordinators. In this role you will be responsible for managing the delivery of services to regional center clients, including those with intensive physical or emotional needs, ensuring our clients’ Individual Program Plans and objectives are pursued.

Our Social Services Case Managers/Service Coordinators are responsible for using person‑centered planning to assist clients in accessing public and private resources before using regional center funds to purchase services.

• Monitoring vendor services and verifying that services are delivered in accordance with the purchase of service authorizations.
• Evaluating the effectiveness of clients’ Individual Program Plans; ensuring that appropriate community resources are made available to the client.
• Conducting annual reassessments of clients’ developmental status in conjunction with the interdisciplinary team.
• Conducting client assessments on an occasional basis.

To qualify for the Social Services Case Manager role you must enjoy working with clients and assisting people with developmental disabilities. Additional requirements include:

• Bachelor’s Degree in a field related to developmental disabilities (e.g., Social Work, Psychology, Counseling, Special Education, Nursing). Minimum education requirement may not be waived.
• Master’s Degree preferred.
• 3 years’ experience working with individuals with developmental disability.
• Bilingual language ability (Spanish to English) is required.

All employment at NBRC requires face‑to‑face, in‑person interactions with clients, family members, community, and co‑workers. Candidates must live within commuting distance to their preferred NBRC office and the geographical location of their assigned clients. While 100% remote work is not available, a hybrid arrangement may be available after demonstrating performance for at least 3 months of in‑office work.

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans, with generous employer contributions
• Dental Insurance, with zero cost for employee‑only coverage
• Vision Insurance, with $5/month employee cost share for employee‑only coverage
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer‑Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 16 Paid Agency Holidays per year
• CalPERS 457 Supplemental Retirement Plan

• For those speaking, reading and writing other than English – $225 per month
• For those speaking a language other than English – $150 per month
• For those using American Sign language – $200 per month

North Bay Regional Center is an Equal Opportunity Employer.