Doorman​/Valet Attendant

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Full Time Santee, CA, US

Salary Range: $16.90 To $20.00 Hourly

Supervised By:

Plant Services Director

Status:
Full time, Non Exempt/Hourly

Hours:

8am-5pm/days and exact times may vary depending on need

The Doorman/Valet serves as one of the first points of contact for residents, families, and guests at Lantern Crest Senior Living. This position is responsible for creating a welcoming, safe, and professional environment while assisting with entry and exit, greeting and escorting residents and visitors, monitoring the front drive area, and providing valet services as needed. The role combines hospitality, safety awareness, and service excellence in alignment with Lantern Crest’s mission of providing dignified, resort-style living for seniors.

• Warmly greet residents, families, and visitors upon arrival or departure, offering courteous and professional assistance.
• Open doors,assist with packages, walkers, or mobility devices, and escort residents or guests to vehicles or lobby areas as needed.
• Provide clear, respectful directions and informationregardingthe community and its amenities.
• Coordinate with the concierge and reception teams to ensure residents and guests receive prompt attention and service.
• Maintain a professional, polished appearance and demeanor consistent with Lantern Crest’s service standards.
• Safely and efficiently park, retrieve, and deliver resident and guest vehicles when valet coverage is required.
• Maintain vehicle log, keys, and parking tagsin accordance with community policy and liability standards.
• Verify driver’s license and insurance when necessary and follow established valet procedures to protect residents’ and guests’ property.
• Inspect vehicles for damage before and after parking;immediately report any incident to a supervisor.
• Maintain traffic flow and safety in the driveway and parking areas, ensuring clear emergency access at all times.
• Monitor building entrances, exterior walkways, and front drive for unauthorized individuals, safety hazards, or unusual activity; report concerns immediately.
• Assist during emergencies, such as fire alarms, evacuations, or medical incidents, by directing first responders and ensuring clear access routes.
• Ensure compliance with Lantern Crest policies, resident rights, confidentiality rules, and California Community Care Licensing (CCL) regulations.
• Support the concierge desk by answering phones, relaying messages, or escorting guests when the lobby is busy.
• Enforce visitor check-in procedures and verify identification when necessary.
• Assistwithdelivering ofluggage, groceries,mail,or deliveries, ensuringtimelyhandling and coordination with residents or departments.
• Participate in staff meetings, training sessions, and hospitality events as required.
• Maintain cleanliness and organization of front entry area,portecochere, and parking spacesdesignatedfor residents and guests.
• Identify, communicate, and follow up on maintenance needs, including lighting outages, door malfunctions, gate access issues, elevator concerns, and exterior safety risks to ensuretimelyresolution.
• Assistin implementing and reinforcing community-wide safety protocols, including weather-related precautions (wet floors, high heat conditions), trip hazard prevention, and proper signage placement.
• Maintain awareness of residents’ safety needs and respond with compassion and discretion.
• Participate in daily stand-up and department meetings to communicate key issues, share updates, andmaintainalignment with overall community goals.
• Maintain current…