Human Resource Client Services Manager

HR Services Manager

Location: 10095 Mission Gorge Rd Santee, CA. 92071

Work Model:
Office-Based/Partial Hybrid Opportunities

Company: FLORES Financial Services

Salary: $71,452.91 – $96,671.58

Lead HR. Drive Impact. Elevate Client Experience.

At FLORES, we don't just "do HR"-we partner with organizations to build stronger workplaces. We are looking for a dynamic HR Services Manager who thrives on leadership, client relationships, and delivering high-impact HR solutions.

If you are someone who enjoys solving complex HR challenges, mentoring teams, and being a trusted advisor to clients, this role puts you right at the center of it all.

• Serve as the primary HR contact for a portfolio of clients
• Build strong relationships and deliver tailored HR solutions
• Proactively identify issues and provide strategic guidance on employee relations, compliance, and benefits

• Oversee core HR functions like onboarding, payroll, and benefits administration
• Ensure accurate, timely, and compliant HR service delivery
• Partner cross-functionally to streamline processes and improve efficiency

• Mentor, coach, and develop HR team members
• Set goals, provide feedback, and support professional growth
• Ensure service levels are met-and exceeded

• Stay ahead of federal, state, and local employment laws
• Conduct audits and implement compliance best practices
• Address risks before they become problems

• Identify opportunities to enhance HR services and client satisfaction
• Lead projects that drive efficiency and scalability
• Align HR strategies with broader business goals

• Deliver engaging training sessions for clients and internal teams
• Support onboarding/offboarding of clients
• Be a trusted resource for HR best practices

• This role operates in a professional office environment and involves regular use of computers, phones, and standard office equipment. Occasional travel to client sites may be required

• Bachelor's degree in HR, Business, or related field
• 5+ years of progressive HR experience
• 2+ years in a leadership or client-facing role
• Strong knowledge of employment laws and HR compliance
• Experience with HRIS and payroll systems
• Excellent communication, problem-solving, and leadership skills

HR certifications like PHR, SPHR, SHRM-CP, or SHRM-SCP

We offer a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Simple IRA Retirement Plan
• Paid Time Off
• Professional development and career advancement opportunities

FLORES is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The duties and responsibilities listed above are representative and not exhaustive. FLORES reserves the right to modify job responsibilities as business needs evolve.