Customer Service Rep(07708) - 10251 Mast Blvd

Customer Service Rep(07708) - 10251 Mast Blvd.

• Full-time
• Job Category Org:
  Store Customer Service Rep

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility daily

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

• Add, subtract, multiply, divide accurately and quickly (may use calculator)
• Make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Enter orders using a computer keyboard or touch screen

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In-store temperatures range from 36°F to 90°F and above in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk-in cooler
• Hot surfaces/tools up to 500°F or higher
• Sharp edges and moving mechanical parts

• Talking and hearing on the telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces

• Direct activities, perform repetitive tasks
• Work along and with others, work under stress
• Meet strict quality control standards, deal with people
• Analyze and compile data, make judgments and decisions

• Most tasks performed from a standing position
• Walking on short distances for short durations
• Bulk product deliveries unloaded with a hand truck up to 50 pounds
• Carry large cans up to 7 ounces, pizza sauce up to 30 pounds, trays of pizza dough approximately 12 pounds each
• Drive deliveries within designated area, make several deliveries per shift
• Pushing trays on dollies up to 30 inches requiring up to 7.5 pounds force
• Climb stairs or ladder infrequently to change signs or perform maintenance
• Forward bending at pizza assembly station for ~40 seconds at a time, repeated continuously
• Reaching up to 72 inches, down, and forward for various tasks
• Eye‑hand coordination essential; frequent use of forearms, wrists, and fingers

All your information will be kept confidential according to EEO guidelines.