Service Technician - Overhead Doors

Job Title:

Overhead Door Service Technician Job Summary

We are seeking a skilled and reliable Overhead Door Service Technician to install, service, troubleshoot, and repair commercial and/or residential overhead doors and related systems. The ideal candidate is mechanically inclined, safety-focused, customer-oriented, and able to work independently in the field.

Install, service, repair, and maintain overhead doors, rolling steel doors, dock equipment, and related hardware

Diagnose mechanical, electrical, and structural issues and determine appropriate repair solutions

Perform preventative maintenance inspections to ensure safe and proper operation

Troubleshoot and repair door operators, motors, controls, sensors, and safety devices

Replace or adjust springs, cables, rollers, tracks, panels, hinges, and seals

Respond to service calls in a timely and professional manner

Accurately complete work orders, service reports, and documentation

Communicate clearly with customers regarding repairs, costs, and maintenance recommendations

Follow all company policies, safety procedures, and OSHA regulations

Maintain company vehicle, tools, and inventory in good working condition

Participate in on-call or emergency service rotation as required

High school diploma or GED required

Previous experience as an overhead door technician, garage door technician, or related mechanical trade preferred

Strong mechanical and electrical aptitude

Ability to read and interpret technical manuals, wiring diagrams, and blueprints

Experience with hand tools, power tools, and diagnostic equipment

Valid driver’s license with acceptable driving record

Ability to work at heights and lift heavy materials (up to 75 lbs or more)

Comfortable working indoors and outdoors in varying weather conditions

Strong problem-solving skills and attention to detail

Excellent customer service and communication skills

Experience with commercial doors, dock levelers, and high-speed doors

Electrical troubleshooting or low-voltage experience

Welding or fabrication experience

OSHA, lift, or safety certifications

Manufacturer-specific certifications

Field-based role with travel to customer locations

Full-time position; overtime and after-hours work may be required

On-call rotation for emergency service

Competitive hourly wage based on experience

Overtime opportunities

Company vehicle and tools

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Ongoing training and certification opportunities