Lead Detail Technician; Manheim

Position: Lead Detail Technician (Manheim)
* Supervise the activities of the detail shop team to ensure vehicles are detailed and all work is performed in a timely manner and according to established quality standards and customer or account requirements.
* Review monthly financial statement and provide recommendations to upper management on how to maximize profitability and efficiency.
* Supervise the proper staging, flow and inspection of vehicles processed through the detail shop operation to meet customer requirements and timely completion of available vehicles.
* Oversee daily operation and maintenance of detail shop equipment.
* Establish production goals for detail shop employees and determine manpower levels and scheduled based on anticipated business volume.
* Requisition equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment. Control the use of supplies, materials, and equipment.
* Provide and maintain a safe work environment by explaining, monitoring, and enforcing required Auction safety procedures and complying with the OSHA requirements.
* Communicate, discuss, and resolve reconditioning goals, results and problems with management and work with management in preparing the budget as it relates to the detail shop functions.
* Maintain and develop detail shop staff and their professional and technical knowledge by recruiting, selecting, orienting, and training employees, and by providing educational opportunities.
* Review Kronos for missing punches, proper posting of time off, department transfers. Submit any necessary paperwork to the ESC for timely processing.
* Counsel and discipline employees as necessary. Plan, monitor, and evaluate job performance, and conduct performance appraisals.
* Inspect and verify the quality of detail/reconditioning work performed is in accordance with customer specifications and contract standards. Examine visually and by touch if necessary. Track all vehicles entering and exiting the lanes.
* Reject Vehicles not meeting standards and return to detail shop for redo. Generate appropriate reports and re-inspect problem vehicles to ensure quality standards are met.
* Ensure employees have proper equipment and are properly trained in its use.
* Ensure washing bays and other work areas are cleaned at the end of the workday and/or throughout if necessary.
* Perform other duties as assigned by manager. This is a working supervisory position and will include detailing of vehicles and driving.
* May be required to work overtime (more than 40 hours per week).
* Evaluates and pursues new initiatives and opportunities based on their fit with broader strategies.
* Utilizes industry, division, market, and other external business factors when making decisions.
* Generates and champions innovative ideas and opportunities to improve one’s area.
* Fosters an environment that encourages others to suggest new ideas and try new things, even when uncomfortable.
* Anticipates future changes and makes contingency plans.
* Supports others in embracing and effectively navigating change.
* High school diploma/GED and 7 years’ experience.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; OR 9 years’ experience in a related field.
* Safe drivers needed; valid driver’s license required.
* Competent supervisory and excellent organizational skills required.
* Good computer software knowledge, as well as experience with AS400 essential.
* Ability to work well with others and maintain focus and productivity under compressed deadlines.
* Commitment to providing excellent customer service is essential.
* Strong communication and interaction skills are required.
* Ability to lift 1-30 pounds (light hand tools, etc.) Manual dexterity, repetitive motion tasks.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
* Regularly required to stand, walk, reach, talk, and hear.
* Required to stoop, kneel, crouch, bend, squat, and climb.

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