Credit Assistant | No Weekends Job Saraland area,Alabama USA,Entertainment & Gaming

Position: Credit Assistant

Location: Saraland, AL

Pay: $15.50/hour

Experience: Customer service experience preferred; phone-based customer service a huge plus

Education: High School Diploma or equivalent

Type: Full-time;
Direct Hire

Schedule: Monday - Friday, 8:0 AM - 5:00 PM

Clark Personnel is seeking a Credit Assistant to join a growing and dynamic team!

Job Description:

Take orders via phone, fax, mail, and email for samples, broadloom, luxury vinyl flooring, and coordinating trim

Handle a high volume of incoming calls each day (up to 120-150 calls)

Monitor orders to ensure shipping occurs within 24-48 hours

Handle custom color orders, strike-off requests, custom contracts, and specialty backing/cove base orders

Verify accounts, provide pricing and delivery information, and resolve customer issues

Check stock for current, dropped, and promotional products; reserve carpet for orders

Provide product specifications, including pattern repeat, weight, pile height, and density

Convert measurements and pricing across units (e.g., square yards to linear feet)

Follow up with customers regarding order status and verify order details

Collaborate across departments to ensure excellent customer service

Position Requirements:

Hard skills: Typing speed of at least 35 words per minute (typing test required); strong math skills (addition, subtraction, multiplication, percentages); ability to convert measurements and pricing across units

Soft skills: Strong verbal and written communication skills; pleasant, patient, and professional phone manner; excellent listening and comprehension skills; strong problem-solving and decision-making abilities; dependable with a positive attitude; able to work independently under minimal supervision and manage a heavy workload

Clark Personnel is part of Array Corporation
, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Aff…