Customer Service Specialist

Benefits:

• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Join One of Coastal Alabama’s Largest and Most Trusted Allstate Agencies

Are you looking for a meaningful career with a locally owned business backed by a nationally recognized and trusted brand? We are seeking a motivated Insurance Service and Sales Representative to join our team. In this role, you will take the lead in guiding families through insurance decisions, identifying opportunities to improve protection, and playing a key role in the continued growth of our agency.

This is a hybrid service-to-sales role that requires someone who can deliver excellent customer support while naturally pivoting into relationship‑based sales and client growth.

Mentorship from an owner with 30+ years of proven experience, systems, and processes designed to accelerate your success

The opportunity to join a legacy—our agency began in 1967, when my father opened his Allstate office. The foundation he built on character and integrity nearly 60 years ago continues to guide us today.

Competitive compensation structure with base salary plus commission

Ongoing training, development, and career advancement opportunities

A supportive, collaborative environment focused on employee success

A positive workplace that values work/life balance

The chance to become a key member of one of the largest Allstate agencies in coastal Alabama

Impress clients with exceptional service—both in-person and by phone

Listen attentively to clients’ needs and recommend tailored insurance solutions

Build and maintain strong, long‑term relationships through regular communication

Proactively contact existing clients to review policies and uncover opportunities for additional coverage

Generate new business through referrals, networking, and community involvement

Work closely with the sales team to meet and exceed individual and team sales goals

Insurance experience a plus, but not required.

Active Property & Casualty or Personal Lines license required upon hire (cost to obtain a new license is reimbursable)

A minimum of one year of customer service experience is required, with the ability to apply those skills in a sales‑focused environment.

Self‑motivated and confident, with the ability to work independently

Strong follow‑through, excellent organizational skills, and the ability to multi‑task

Exceptional verbal and written communication abilities

Comfortable with technology and open to learning new systems

Good Work. Good Life. Good Hands® The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry.

You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends.

We set them.

The Customer Service Specialist opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.