Overnight Stocking Coach

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates while touring stores and providing feedback. Tourto Teach communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives for example store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit/Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, and promoting a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Respect the Individual: builds high performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform. Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments. Acts with integrity and serves our customers and members by putting the customer first and making decisions based on data insights and analysis.

Walmart offers competitive pay and performance‑based bonus awards. Employees receive health benefits (medical, vision, and dental), 401(k), stock purchase, company‑paid life insurance, and paid time off benefits (PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting). Additional benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees.

• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

• 2 years of college; or
• 1 year of retail experience and 1 year of supervisory experience; or
•…