Program Assistant- Special Projects- SCC Clothes Closet

Cbc Clothes Closet Coordinator

This position is responsible for assisting with the coordination of special projects and activities for the CBC with a primary focus on the SCC Clothes Closet.

Key responsibilities include:

• Organizing and overseeing the operation of the Foster Care Clothes Closet, ensuring a clean, well-organized, and visually appealing shopping environment.
• Managing daily operations of the clothes closet, including receiving, sorting, labeling, and inventory of clothing and essential items.
• Tracking inventory levels and proactively identifying high needs items.
• Coordinating requests from case managers and caregivers and ensuring timely response.
• Maintaining accurate inventory records and identifying gaps of priority needs to inform supervisors.
• Overseeing volunteers who may assist with storing, organizing, and shelving donated items.
• Preparing basic reports and updates on clothes closet usage.
• Utilizing the Clothes Closet inventory process to track incoming and outgoing items.
• Coordinating donations and deliveries of items to and from the Clothes Closet.
• Transporting donated items from donor drop off to the clothes closet daily.
• Maintaining clothes closet security by monitoring items coming in and going out as well as people coming in and out of the clothes closet.
• Assisting case managers and caregivers in obtaining items needed for children in their care via system of Clothes Closet orders and requests.
• Facilitating a positive, customer-service oriented experience for case managers and caregivers when they are present in the clothes closet.
• Answering and responding to all incoming clothes closet inquiries from donors.
• Responding in a timely manner to donors and other community-based groups interested in donating to the clothes closet.
• Assisting with the identification, coordination, and implementation of various drives and corporate donations as requested.
• Monitoring Special Drives and communicating problems to the Director of Quality Assurance.
• Ensuring the Clothes Closet is open during operating hours, Monday through Friday.
• Maintaining regular cleaning, maintenance, and organization of the clothes closet to maintain a pleasant environment for case managers and caregivers.
• Ensuring the appropriate disposal of damaged, unsanitary, expired, or non-usable items in accordance with organizational guidelines.
• Maintaining adequate records in all forms and managing the retention of files according to policy.
• Maintaining back of house organization, including storage, sorting areas, and overflow inventory.
• Assisting with other initiatives to include the Foster Parent Appreciation Drive, Annual Back to School Drive, Reunification Events, SCC Angels Holiday Gift Drive, and other gift drives as requested.
• Providing input for newsletters as needed to disseminate information on inventory and ongoing needs to be filled as requested and approved.
• Understanding and being able to communicate the CBC Clothes Closet Project mission and goals both internally and externally.
• Other duties as assigned.

Requirements include:

• Excellent verbal communication skills.
• Experience with customer service and multi-task office setting.
• Ability to work well with staff and partner agencies.
• Ability to maintain a professional working relationship with outside agencies.
• Administrative abilities and being detail oriented.
• Excellent written communication skills.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to work independently and utilize initiative, ability to be organized and to meet deadlines.
• Ability to react calmly and effectively in emergency situations.
• Work to continue personal competency through education, outside literature, seminars, etc.
• Computer experience in a Windows environment, Microsoft Office (Excel, WORD), ability to learn and utilize other software programs.

Education/

Experience:

High School diploma or equivalent preferred.

Part time position

29 hrs. of work