Front Office Lead - FPG Neurology, Sarasota
Listed on 2026-09-19
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Healthcare
Healthcare Administration, Medical Receptionist, Medical Office
Front Office Lead
Will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission, Vision, and Values. Behaviors and attitude support achievement of the system's goals in Service, People, Finance, Quality, and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility, and insurance company.
Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
This position is essential to supporting 25 providers, 12 front desk, and 11 clinical staff across 4 departments and 5 locations. The Front Office Lead provides daily front-desk oversight as well as frequently traveling between offices/locations to provide coverage, training, and operational support.
Required Qualifications- Minimum of one (1) year of experience in a physician office.
- Skill in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
- Professional, neat appearance with strong oral and written communication skills.
- Computer, keyboard, and data input.
- Pleasant and professional demeanor.
- Skill in establishing and maintaining effective working relationships.
- Demonstrated initiative and self-direction.
- Ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Dependability/reliability.
- Knowledge of EHR/EMR.
- Medical terminology.
- Some college or vocational training.
- Basic knowledge of third party payers.
High School Diploma, GED, or Certificate
Work Days/Shift/Start TimeFlexibility to cover all administrative starting/ending shifts. Travel to all satellite offices required.
Monday - Friday
No holidays or weekends.
Employment Screening RequirementsAs part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.
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