Content Restoration Project Manager

Overview

General Manager + Operations
• Blue Kangaroo Packoutz of Harrisburg / Suncoast:
Tampa Bay / St Pete / Clearwater / Sarasota

Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions to help homeowners, property owners, businesses, and institutions restore what they value most. When it comes to restoring what you value most, Blue Kangaroo PACKOUTZ is there to go the extra mile for you. Thinking outside the box starts with caring about what is inside the box.

This position combines fieldwork, marketing, and warehouse management, providing a unique opportunity for someone who thrives in a variety of tasks. This position is responsible to both supervise and provide operational support in remediation efforts for client content. Main functions will include overseeing and performing tasks related to contents packing, moving, and cleaning; deodorizing; manipulation; and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision.

• Oversee the inventory, packout, cleaning, vaulting, wrapping, staging, and pack back of contents
• Point of contact communicating with clients and insurers, while reporting to the General Manager
• Manipulate contents at the client site to allow for the remediation crew to perform required tasks
• Apply inventory management for client contents in line with Blue Kangaroo PACKOUTZ procedures
• Correctly wrap and package contents to prevent damage during transport
• Accurately load and unload contents on and off the truck
• Transport contents to cleaning facility for cleaning and storage
• Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
• Adhere to appearance guidelines and corporate values
• Must be available to work a Monday through Friday schedule and occasionally after hours and weekends
• Must have a comprehensive understanding of customer service, principles and practices
• Marketing initiatives to develop and execute marketing strategies to enhance brand visibility, attract new clients, and retain existing ones

• Construction, restoration, moving, or insurance industry experience preferred
• Must be able to identify product (consumables), usage, and disposal requirements with training
• Eligible to operate a motor vehicle per Blue Kangaroo PACKOUTZ's vehicle policy
• Forklift certification or ability to become certified
• Knowledge of iCat Software
• Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
• Strong customer orientation with excellent interpersonal communication skills
• Ability to lead and multitask in a fast-paced environment
• Comprehensive understanding of customer service principles and practices

• Demonstrated ability in planning and managing multiple projects, and in problem analysis and problem resolution
• Strong decision making and negotiating skills
• Demonstrated leadership skills
• Ability to effectively communicate verbally and in writing
• Detail oriented with excellent organizational skills

• Must be able to ride and/or operate a motor vehicle on a daily basis for extended periods of time
• Climb in and out of vehicles and stairs
• Frequently operates forklifts, power tools, and hand tools
• Continuously sits, walks, bends, crouches, kneels, climbs, lifts (occasionally above shoulder)

• Job Type: Full-time
• Pay: $60,000.00 - $65,000.00 per year

• Health insurance
• Paid time off
• Vision insurance

• Ability to commute:
  Sarasota, FL 34236 (Required)
• Ability to relocate before starting work (Required):
  Sarasota, FL 34236