Medical Coordinator

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Medical Coordinator who wants to make an impact in the lives of others.

This role requires 3rd shift availability!

Purpose and Impact:

This position’s primary role is to provide direct clinical care and coordination of health services for youth in the program, including supporting medical, dental, and behavioral health needs. The Medical Coordinator provides information related to treatment and care, ensures timely documentation, and works under the guidance of the Lead Medical Coordinator in collaboration with medical providers, Program Director, Assistant Program Director, and other related departments.

Essential Functions:

• Assist in the delivery of medical services to youth, ensuring services are provided in compliance with organizational policies and procedures, ORR requirements, and applicable State and Federal guidelines.
• Prepare youth for examinations and complete medical intakes, including recording medical history, vital signs, height, and weight; assist with appropriate triage for routine lab testing (e.g., pregnancy testing) in accordance with established timelines.
• Assist medical providers during examination procedures, including patient screening and triage as needed.
• Administer medications under provider orders in accordance with established medication administration, storage, and documentation protocols.
• Update youth medical records, including allergies, medication use, and immunization history, ensuring accuracy, completeness, and confidentiality in accordance with HIPAA and ORR requirements.
• Administer immunizations under standing orders from licensed providers and in accordance with established guidelines.
• Educate and counsel youth regarding health conditions, treatment plans, medication use, and disease prevention, as directed by providers.
• Respond to youth health-related questions in accordance with provider guidance and established procedures.
• Identify and report health concerns, including urgent or emergent conditions, to the Lead Medical Coordinator or medical provider and assist in coordinating appropriate response.
• Assist in scheduling and coordinating medical, dental, and behavioral health appointments, ensuring compliance with required timelines and follow-up.
• Support continuity of care by assisting with referrals and coordination of services with external providers and community partners.
• Maintain accurate and complete medical records for each youth, including required documentation and maintenance of hard copy and electronic files as applicable.
• Maintain and review inventory of medical supplies, prescribed medications, and over-the-counter medications; notify appropriate staff when supplies need to be replenished.
• Assist in preparing and maintaining required reports, including weekly, monthly, quarterly, and annual documentation, and support audit and monitoring activities.
• Support implementation of medication management processes, including medication counts, labeling accuracy, and self-administration protocols, including over-the-counter medications.
• Coordinate and assist with transportation of youth to medical appointments as needed.
• Complete and submit documentation related to Significant Incident Reports involving medical concerns in accordance with established procedures.
• Participate in Quality Improvement activities and follow established protocols to support compliance and service delivery.
• Bilingual (English/Spanish) is required

Other Functions:

• Able to react to change productively and handle other essential tasks as assigned.
• Develop and maintain effective communication and working relationships with staff, co-workers, physicians, and youth.
• Develop and expand medical, specialty and dental services with local providers.
• Maintain Health Information Privacy HIPAA.

Physical Requirements and Environmental Conditions:

• Ability to remain in a stationary position (sitting or standing) for extended periods while completing documentation, medication administration, and monitoring activities.
• Ability to move about the facility frequently,…