Lead Cooler Service Technician

What We Offer

• Total Wellness Programs including health, dental, and vision plans
• 401(k) program with company match
• Supplemental Life Insurance
• Three weeks of vacation pay, and 10 company-paid holidays*
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Location:

Sarasota.

Work schedule:

1:00 PM to 9:30 PM, Sunday – Thursday. Monday‑Friday hours vary between 8:30 AM – 10:30 PM. Weekend and holiday work may be required on a rotation basis.

As a Cook Florida Cooler Service Technician Lead, you will perform mechanical services on cold drink equipment at customer accounts and coach, train, develop, and onboard new members of the cooler service teams.

• Maneuver equipment to perform mechanical services, including preventative maintenance
• Keep all refrigeration equipment in proper operating condition
• Maintain positive customer relationships
• Prepare equipment in accordance with company standards
• Ensure vehicle has appropriate levels of parts inventory
• Maintain a clean and safe work area
• Backfill and support for Field Service Supervisor’s paid time off
• Advanced troubleshooting and subject‑matter expertise for Freestyle, McDonald’s, vending, coolers, credit‑card readers, and legacy fountain equipment
• Conduct and verify inventory on technician vehicles
• Act as accident‑investigation point person when Field Service Supervisor is unavailable
• Take on special assignments and projects as directed by Field Service Supervisor (e.g., parts for new customers, setting section, shelf, bin on technician vehicles, reviewing excess and obsolete parts inventory)
• Backup and/or point person for resolving CCNA disputed invoices
• Work in cross‑functional groups to resolve customer issues (dispatch, parts, CCNA)
• Train and support sales associates in basic equipment knowledge
• Follow all Company/DOT vehicle policies (Smith‑System, Geotab, Lytx Dashcams, etc.)

• High school diploma or GED
• 1+ year(s) of general technical experience
• Prior diagnostic troubleshooting experience
• Demonstrated mechanical, technical, and electrical aptitude
• Basic computer and analytical skills
• Valid driver’s license and driving record within MVR policy guidelines

* Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the position.

• 1+ year(s) of refrigeration/HVAC experience (preferred)
• Plumbing experience (preferred)
• HVAC certification (preferred)
• CCNA fundamentals certification (preferred)

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at‑will. The employee must be able to perform the essential functions of the position satisfactorily, and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca‑Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.