General Manager

Mazzone

Position Title:

General Manager

Pay Grade: 15

Salary: $90,000 To $100,000

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady.

Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On/Off premise catering and business dining. Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America.

Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details. The desire to provide exceptional service is the foundation upon which we will build your experience with us.

Job Summary

Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities:

* Participates in employee meetings, reviews and training programs

* Manages in compliance with Company established policies and procedures

* Manages in compliance with local, state, and federal laws and regulations

* Maintains food cost while ensuring quality standards

* Establishes and maintains good rapport with staff, client and guest and other departments

* Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling

* Analyzes and creates trends for financial data

* Manages purchasing and inventory controls

* Plans menus in consultation with chefs

Preferred Qualifications:

* Bachelor's degree is preferred, or equivalent professional experience

* Eight to ten years upscale food service experience, including six years' experience at the management level

* Experience in personnel management including hiring, supervision, evaluation and succession planning

* Proven track record to achieve company goals in compliance with company/client policies and procedures

* Excellent leadership and organizational skills, and must possess attention to detail

* Supervisory, scheduling, training and coaching skills

* Effective problem solving and conflict management skills

* Ability to multi-task as well as stay on task and concentrate with constant interruptions

* Experience in food purchasing, food costs and inventory control

* Ability to create budgets, flash reports, financial targets and forecasts

* Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

* Must be knowledgeable on HACCP controls along with proper storage and use of food

* Monitor compliance with health and fire regulations regarding food preparation and serving

* Exceptional business etiquette and client relations

* Manages time effectively and prioritizes tasks to meet deadlines

* Strong catering experience required

* Conformity to the highest standards of personal integrity and ethical behavior

* Excellent knowledge of Microsoft Office:
Word, Excel and Power Point

* Serv Safe or Department of Health certification a plus

Associates at Mazzone are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

* Retirement Plan

* Associate Shopping Program

* Health and Wellness Programs

* Discount Marketplace

* Identity Theft Protection

* Pet Insurance

* Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

* Medical

* Dental

* Vision

* Life Insurance/AD

* Disability Insurance

* Commuter Benefits

* Employee Assistance Program

* Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information.

Mazzone maintains a drug-free workplace

About Compass Group:
Achieving leadership in the food service industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities,…