Receptionist - Saratoga;

Job Details:

Job Location:

Saratoga View Senior Living - Saratoga Springs, UT, Position Type:
Part Time, Education Level: High School, Salary Range: $15.00 - $16.00

Hourly, Job Shift: Day, Job Category:
Health Care, Receptionist

Administration

Administrator, Business Office Manager or Designee

N/A

Administrative

Provide customer service, answers and directs phone calls, emails, etc. to the appropriate individuals.

• High school diploma or equivalent is preferred.
• Exceptional people skills that include proper phone etiquette
• Computer skills

• Answers phone calls and directs them to the appropriate personnel.
• Welcomes visitors (Provides tours when applicable or appropriate.)
• Performs a variety of clerical functions as assigned by Administrator or Business Office manager.
• Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats.
• Makes written and oral reports/recommendations as requested.
• Attends meetings as required or necessary.
• Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving.
• Reads and stays informed regarding developments in the skilled nursing sector and associated support services, regulatory, business practices and other entities potentially influencing the facility’s fiscal health.
• Reviews and develops a plan of correction for accounting deficiencies noted during survey inspections and provide a written copy of such plan to the Administrator.
• Promotes and encourages an environment of trust within the Business Office as well as with department heads and all facility employees.
• Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.

SATURDAY AND SUNDAY 9A-5PM with the possibility of 1 weekday or weekday afternoon

• Treats all customers with dignity and respect. Promotes and protects all residents’ rights (where applicable).
• Establishes a culture of compliance by adhering to all facility/agency policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.
• Always follows appropriate safety and hygiene measures.
• Mantains confidentiality of protected health information, including verbal, written, and electronic communications.
• Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.
• Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents/patients to supervisor and/or administrator. Protects residents/patients from abuse and cooperates with all investigations.
• Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility/ agency policy.
• Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility/ agency’s emergency plan.
• Reports work-related injuries and illnesses immediately to supervisor.
• Follows established infection control policies and procedures (where applicable).
• As a condition of employment, completes all assigned training.

• Ability to read, write, speak, and understand the English language.
• Must be a supportive team member, contribute to and be an example of teamwork.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents/…