Receptionist Trust Clerk

Description

Division: Long-Term Care
Job Status: Permanent Part-Time
Number of Positions: 1
Hours of Work: 24 hours/week
Wage Rate: $26.85 - $29.30 per hour
Posting Date: Monday, May 11, 2026
Closing Date: Monday, May 18, 2026

Provides receptionist, administrative, accounting and clerical support to the Home, while processing all Elder trust account transaction and maintains the Elder business files in accordance with County policies and procedures, Ministry of Long-Term Care regulations and any other related standards or legislation.

• Managing and data entry of all aspects of Elders’ trust accounts including bill payment, obtaining appropriate signatures, withdrawals, deposits, and close accounts for discharged/deceased residents.
• Prepare monthly bank reconciliation for the trust account according to requirements, balance daily
• Maintain Elders’ administration file including monthly bills being paid through trust account
• Performing receptionist duties, at front desk, in person and on phone answering or redirecting queries for the general public, Elders, families, vendors and staff.
• Answer phone and questions or redirect to appropriate staff/department
• Sort and distribute mail to Elders, staff and management
• Input daily census (admission/discharge/death/transfer to hospital or community)
• Data entry of financial information
• Filing, copying, and maintaining records
• Create monthly billing (accommodations) reporting to Administrator any outstanding accounts or unusual circumstances at least monthly
• Complete rate reduction applications for Elders who are eligible
• Resolving problems and providing or arranging support for staff for computer and telephone services.
• Coordinating and tracking purchase requisitions and orders for specific departments and verify delivery of products ordered
• Recording, depositing to bank donations, payments, cash, cash equivalents, and recoveries.
• Complete staff identification badges and input information to database
• Greet new Elders and families on arrival
• Handle, replenish and reconcile petty cash
• Maintain other accounts in the Home (e.g., Chapel, Tuck Shop, Bar)

• Maintain and ensure update of Elder lists on computer and directory (e.g. in memoriam, welcome board)
• Perform administrative functions related to new Elder move-ins by ensuring process is complete. Inputting to computer and preparing files for new Elders
• Complete move in documents with resident/SDM ensuring all required documents in file
• Communicate with Public Guardian and Trustee, Veteran’s Affairs, and other individual insurance agencies to assist Elders with service/reimbursements

• Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed
• Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Direct Supervision:
Note applicable

Indirect Supervision:
Not applicable

Functional Authority:
Not applicable

Minimum Formal Education

• Six months to a year experience applying debits and credits to a ledger book, balancing accounts daily, and monthly reconciliation of bank statement
• Proficient in all Microsoft Programs
• Must possess diplomacy, tact, and communication (verbal and written) skills

Personal information required by County of Lambton job postings is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, 1990, CHAPTER M.56, as amended. The treatment, storage and handling of personal information is governed by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, CHAPTER M.56, as amended and will be used in reviewing applications.

Questions about this collection should be directed to the Corporate Manager, Human Resources, County of Lambton, 789 Broadway Street, Box 3000, Wyoming, Ontario N0N 1T0. Phone  or Toll-free at