Customs Trade Advisor Job Sarnia area,Ontario Canada,Business

Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience?

Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the cornerstones of our success. Their ideas, commitment and connection to our customers are truly the essential elements in how we succeed.

If you have a passion for terrific customer service, work life balance and love to work in a team environment this could be the opportunity for you!

Location - Anywhere in Canada

Full-time, Permanent Position

9:00 am to 5:00 pm

Fully remote (can be expected to come in to office for special projects)

The Customs Trade Advisor - Canada is responsible for navigating complex import and export regulations, advising on tariff classification, valuation, and PGA/OGD compliance, and analyzing FTA eligibility. They will be leading efforts in audit readiness and duty drawback program management. Beyond regulatory work, this role is instrumental in delivering consulting services that elevate the client experience.

Description of Role:

Serve as a trusted advisor to clients by responding to inquiries with strategic, compliance-focused guidance, while also resolving operational issues with precision and professionalism

Analyze and interpret client data and documentation to support advisory engagements, classification projects, and compliance assessments

Perform advanced tariff classification, including end-use provisions under Chapter 99 across a wide range of industries.

Liaise with CBSA, PGAs, and other government agencies to support client projects, resolve regulatory issues, and maintain compliance integrity

Collaborate with team members to coordinate project deliverables, share insights, and contribute to a high-performance advisory environment

Review and validate Free Trade Agreement (FTA) certificates, when required assess Bill of Material against FTA rules of origin and for qualification determination.

Understanding of CBSA verification audits, importers audit requirements.

Advise clients associated to compliance issues such as valuation, origin, marking, SIMA, etc.

Understand adjustments, remissions, rulings, and duty drawback claims.

Prepare and submit duty drawback claims.

Identify tax recovery and cost savings opportunities.

All other duties as assigned

Knowledge and

Educational Requirements:

Post-secondary education in Business Administration, International Trade, or a related field is strongly preferred;
High School Diploma required

CCS (Certified Customs Specialist) designation is required; CTCS or other professional credentials are considered strong assets

Minimum 3 years of progressive experience in a customs brokerage environment, with at least 5 years in a consulting, advisory, or regulatory capacity supporting clients with trade compliance strategies

Demonstrated success in delivering project-based work, including audits, process reviews, and regulatory consulting engagements

Deep understanding of CBSA and PGA import requirements, with the ability to translate regulatory frameworks into actionable client solutions

Proficient in MS Office Suite (Outlook, Word, Excel); experience with ITMr4 or similar customs software is an asset

Exceptional communication skills, able to convey complex regulatory concepts clearly and professionally to diverse audiences

Strong analytical and problem-solving abilities, with a focus on accuracy, detail, and client impact

Proven ability to work independently and collaboratively in a fast-paced, multi-project environment


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