Member Services Consultant

What you will do:

As a Member Service Consultant (MSC) you will be required to provide exceptional experiences to our members. Your responsibilities include: selling memberships and merchandise, making car rental reservations, taking passport photos, issuing International Driving Permits, and educating members on travel insurance options.

• 2-3 years of customer service and sales experience in a retail environment
• Excellent written and oral communication skills
• Completed TICO certification or willing to complete
• Available to work flexible store operation hours
• Post‑secondary education in Travel and Tourism, or a related field, is a strong asset

• Work‑life harmony with an award‑winning holistic wellness program
• Continuous learning through a robust corporate curriculum and education reimbursement program
• Rewards, travel incentives, product and service discounts
• Pay‑for‑performance and best‑in‑class recognition programs
• Competitive benefits including a defined contribution plan and personal spending account

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.