Member Services Consultant

Position: Member Services Consultant (FT )
What you will do:

As a Member Service Consultant (MSC) you will be required to provide exceptional experiences to our members. Your responsibilities include: selling memberships and merchandise, making car rental reservations, taking passport photos, issuing International Driving Permits, and educating members on travel insurance options.

Qualifications:

2-3 years of customer service and sales experience in a retail environment

Excellent written and oral communication skills

Completed TICO certification or willing to complete

Available to work flexible store operation hours

Post‑secondary education in Travel and Tourism, or a related field, is a strong asset

Benefits:

Work‑life harmony with an award‑winning holistic wellness program

Continuous learning through a robust corporate curriculum and education reimbursement program

Rewards, travel incentives, product and service discounts

Pay‑for‑performance and best‑in‑class recognition programs

Competitive benefits including a defined contribution plan and personal spending account

Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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