Member Services Consultant at CAA CCG

Deliver outstanding service as a Member Services Consultant at CAA CCG. Provide valuable support through membership sales, travel insurance options, and car rentals to enhance member experiences.

As a Member Services Consultant, you will engage with members using your customer service and sales experience in a retail setting. This role requires the ability to sell memberships, make car rental reservations, take passport photos, and issue International Driving Permits. You’ll also educate members on travel insurance options to ensure they have a seamless travel experience.

Key Responsibilities:

• Sell memberships and merchandise to Members

• Make car rental reservations accurately

• Take passport photos for Members

• Issue International Driving Permits timely

• Educate Members on travel insurance options

Requirements:

• 2–3 years of retail customer service and sales

• Excellent written and oral communication skills

• TICO certification completion or willingness to pursue

• Availability for flexible store hours

• Post-secondary education in Travel and Tourism preferred

Utilize your retail sales and customer service skills to elevate member experiences at CAA CCG.
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