Heavy Duty Mechanic Journeyman - Field Service

Job Title

Heavy-Duty Technician / Mechanic

Street, Acheson, AB, T7X 6C7

We are currently seeking a Heavy-Duty Technician / Mechanic to perform both in-shop service and field (road) service calls. You'll start by working primarily in our shop, with the opportunity to expand into more field-based work as you gain experience with CTOS equipment and as demand for field service grows in the area.

• Reports to the Service Manager, who will provide a brief description of issues and supporting information related to the vehicle.
• Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service.
• Perform work as outlined by the Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
• Diagnose and repair Utility Trucks and Equipment.
• Travel as needed and inspect and service vehicles both at the service center and in the field.
• Verify work performed, road test vehicles when necessary.
• Prepare inspection reports, repair orders, and timecards completely and accurately; tag all warranty and core parts for return.
• Advise management immediately if additional work is needed, if work is not required, or if repairs cannot be completed within the promised time.
• Attend CTOS safety training and follow all safety requirements.
• Attend CTOS and factory-sponsored training classes.
• Understand and follow federal, provincial and local regulations such as those governing the disposal of hazardous waste.
• Communicate easily with customers and internal departments to ensure minimal equipment downtime.
• Work closely with the Service Manager to grow and improve customer satisfaction.
• Additional duties or responsibilities as designated by the Service Manager.

• Journeyman Alberta Skilled Trades Ticket or Red Seal, Heavy Duty Truck.
• Must hold a Class 5 valid driver’s license (Class 1 or 3 a plus).
• Electrical, schematic/blueprints, hydraulic, welding, and related experience.
• Experience with Quick Serve, DTNA, or related diagnostic software.
• CVIP (Commercial Vehicle Inspection Program) experience preferred.
• Experience troubleshooting and repairing Utility trucks & Equipment including electrical and hydraulics.
• Must be able to utilize a laptop to access needed information and perform diagnostic tests.
• Physical ability to move objects and tools; frequent stooping, bending, squatting, and kneeling and a high level of dexterity.

• High School Diploma, provincially approved High School Equivalency, or GED.
• Journeyman or Red Seal Heavy Equipment Technician – Off Road and/or On Road is desired.
• Basic computer skills with Microsoft Office.
• Must hold a valid driver’s license.
• Must have your own tools.

Company laptop, phone, competitive pay, paid time off, extended healthcare, RRSP, DPSP, and more.