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Client Services Administrator
Job Description & How to Apply Below
Since it’s formation in 1971, Protex Environmental has been a leader in providing a full line of environmental services across Saskatchewan. Protex services commercial, industrial and institutional organizations in solid waste disposal and recycling, industrial cleaning vacuum truck services, used oil materials recovery and recycling, and other specialized services.
Position & Scope
The Client Services Administrator at Protex Environmental is responsible for providing support to customers and our Administrative team in each department within the organization.
Key Accountabilities
Answering phone calls and inquiries from current and potential customers and transferring this information to our service team to take care of customer needs.
Assist front end staff, dealing with customers
Communicate and work closely with Service Coordinator with dispatch, provide pricing, quotes, drafting proposals and service agreements to customers
Provide full coverage when employees are away
Accounts receivable follow up on accounts that are in arrears
Complete credit checks and new customer setup
Handle document filing and maintaining organized records
Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web
Answer incoming and make outgoing calls or requests
Process customer payments via internet, telephone and in-person as needed
General administrative duties
Requirements
Proficiency with Microsoft Office applications (i.e. Word, Excel, Outlook)
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Motivated, proactive, and a team player.
Post-secondary education is considered an asset but not required
Positions Available: 1
Why Protex Environmental?
Protex Environmental offers competitive wages, comprehensive benefits package, group pension plan, training, and opportunity for advancement within the company. Protex Environmental offers a safe, fun, and family-oriented work environment. Protex Environmental recognizes individual achievements through an annual review.
Job Types: Full-time, Permanent
Pay:
From $25.00 per hour
Benefits
Company events
Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Vision care
Work Location:
In person
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