Customer Support Administrator at John Deere

Location: North Battleford

Elevate your customer service career as a Service Administrator at North Battleford with one of Canada’s premier John Deere dealers. Engage with customers, manage service inquiries, and perform essential administrative duties in a collaborative setting.

In the role of Service Administrator, you'll be the front line of support for the service department. This position combines various administrative responsibilities, including managing repair orders and fielding inquiries. Your contributions will facilitate clear communication between customers and technicians, ensuring all processes run smoothly.

Key Responsibilities:

• Manage complete customer repair and warranty order cycles

• Perform administrative tasks with utmost accuracy

• Field and resolve customer inquiries effectively

• Maintain product improvement and work in progress processes

• Collaborate with technicians to ensure clear communications

Requirements:

• Basic knowledge of accounting practices

• Proficiency in Microsoft Office and internet functions

• Exceptional communication and organizational skills

• Experience in the agricultural sector is an asset

• Flexibility for varying shifts, weekends, and holidays

Apply your communication prowess and administrative skills to thrive in this role at John Deere.
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