Admissions Coordinator

Admissions Coordinator - Canada

The Admissions Coordinator serves as a front-line representative of Medforth Global Education (MGE), supporting one of its universities by ensuring operational accuracy, efficiency, and consistency across the admissions lifecycle. This role supports admissions operations across Grenada, Northumbria, and Waterloo and any additional university partnerships, with a strong focus on Canadian applicants and additional responsibilities supporting the Waterloo University pathway and any additional pathways to come. The Admissions Coordinator is a key part of a Pod, a small,cross-functional team of an Admissions Officer, Admissions Coordinator, Recruiter, and Financial Aid/Institutional Student Financial Assistance Specialist, focused on efficiently moving students through the admissions funnel.

This position also requires responsiveness and adaptability across regions, with responsibilities that may vary to meet the unique needs ofapplicants across the US, Canada, or International markets.

• Facilitate daily processing of applications and supporting documents across Grenada,Northumbria, Waterloo and any additional university partnerships.
• Serveas the primary point of contact for applicant file completion and inquiries
• Ensure data entry accuracy and maintain integrity across all applicant records
• Maintain accurate and up-to-date applicant records in Salesforce to track progress across all campuses
• Prepare and send acceptance and scholarship letters while maintaining proper documentation

• Provide dedicated support for Canadian applicants, ensuring alignment with regional expectations, timelines, and communication standards
• Serveas a key operational resource for the Waterloo University pathway,including:
• Supporting application processing and document verification specific to Waterloo applicants
• Assisting with workflow coordination between internal teams and Waterloo partners
• Monitoring applicant progression and identifying bottlenecks unique to the Waterloo pipeline
• Collaborate with Admissions Officers and leadership to ensure consistent and efficient processing of Canadian and Waterloo cohorts
• Supportreporting, tracking, and process improvements related to Canadian applicant volume and Waterloo operations

• Serveas an integral member of the Pod team to deliver coordinated, holistic support throughout the admissions process
• Support deposited students through key enrollment steps including financial aid,housing, travel, registration, and orientation
• Identify applicants at risk of disengagement and expedite for timely intervention

• Demonstrateknowledge of application processing compliance requirements and supportadherence to institutional and regulatory standards
• Identify process inefficiencies, particularly within Canadian and Waterloo workflows, and escalation opportunities for improvement
• Document funnel progression and ensure timely and accurate processing aligned with admissions timelines

• Ownthe document submission process for assigned applicants from application through enrollment
• Contribute to individual and team enrollment goals through timely communication andfollow-up
• Support funnel health across all campuses, with heightened accountability for Canadian and Waterloo applicant movement

• Provide coverage across admissions functions to ensure uninterrupted service
• Assistwith admissions projects, reporting, and data management initiatives
• Perform other duties and special projects as assigned, particularly those supporting multi-campus and Waterloo operations

This description is not intended to be all-inclusive. This position may perform other related duties as required to meet the ongoing needs of the department/institution.

• Bachelor’sdegree required
• Experience in higher education admissions, student services, or a related customer service role strongly preferred.

• Work performed in a positive, creative, and collaborative office environment.
• Requires frequent…