Service Coordinator, Ens Toyota

Ens Toyota | Service Administrator | Opened on 08/07/2026 | Pay rate: $17-20 per hour

Ens Auto is a long-standing locally owned & operated business in Saskatoon. Our company comprises Ens Toyota, Ens Lexus, Ens Collision, and Ens Industrial. We offer top-quality products and services to our clients for their automotive and industrial needs. We pride ourselves on having many long-term team members and offer opportunities for advancement.

The Ens Toyota Service Coordinator is responsible for assisting our Toyota service team with a variety of tasks related to repair orders, invoicing, warranty, customer follow-ups, booking appointments and other administrative tasks.

The successful candidate will have strong time management and organizational skills and be proficient in using computers. Experience is an asset; honesty & integrity are mandatory.

• Take pride in fostering long-term team member relationships and offering career growth and professional development opportunities.
• Value equal employment opportunities and strive to create a diverse workforce and an inclusive culture. As an inclusive workplace, we have a zero-tolerance policy against harassment.
• Expect all employees to uphold our comprehensive harassment policy and contribute to maintaining a respectful and supportive work environment.
• Deeply value our collaborative culture, where we prioritize teamwork, open communication, and mutual respect.
• Support your whole health here at Ens Auto. We offer mental health resources, wellness programs, corporate gym discounts, and other corporate fitness memberships.

• A comprehensive benefits package, including medical & dental benefits, life insurance, disability insurance, an employer-matched pension plan, an employee assistance program, and employee wellness initiatives.
• Added additional flexible benefits and wellness package.
• Career development and growth opportunities.
• Automotive discounts on new and pre-owned vehicles, automotive parts, and vehicle servicing.
• Company events and social club functions.
• Community involvement:
  Be proud to be part of an organization that supports others and their staff.
• A brand that delivers, backed by the strength and reputation of the Toyota and Lexus brands, which are driven by excellence and trusted internationally.

• Open and close service work orders.
• Process, submit, and update all warranty claims.
• Assist with ECP service warranty.
• Prepare, process, record and reconcile warranty claims as per manufacturer policies & procedures.
• Oversee the tire storage program and keep detailed records in Microsoft excel.
• Run service report to prepare tires for appointments and track all tire inventory.
• Help prep warranty repairs.
• Invoice all work orders for customers, internal, and warranty.
• Update operating codes in operating system.
• Clerical duties; filing, scanning, email, and phone calls.
• Process time tickets.
• Ensure accuracy and correct time tickets.
• Update customer and vehicle information.
• Support the Business Development Centre by handling inbound and outbound customer calls.
• Forward calls and messages to the appropriate staff.
• Book appointments and follow up with leads using dealership software.
• Connect to potential or previous clients on services and offers through calls, emails and text messages.
• Provide exceptional customer service in every interaction.
• Communicate accurately and specifically as required for the task, issue, or action at hand.

• Reynolds & Reynolds' experience is an immediate asset.
• Excellent verbal, written and interpersonal communication
• Accurate and meticulous in data entry.
• Great organizational and time management skills.
• Detail-oriented.
• Strong concentration abilities.
• Able to manage a fast-paced environment.
• Proficient in Microsoft Office;
  Microsoft Word and Excel.
• Knowledge of vehicles is an asset.
• Understanding of the automotive industry, especially the Service and Parts Department(s).

• High school Diploma or equivalent.
• Post secondary education is preferred but not required.
• Experience with in a service department is mandatory.
• Administrative background is considered an asset.
• Genuine interest in vehicles.
• Remuneration is negotiable based on experience.