Maintenance Office Coordinator

We are currently seeking an individual to fill a full-time, permanent position. The Maintenance Office Coordinator is a unionized position reporting directly to the Maintenance Manager and coordinates services between tenants, housing authority staff, and external contractors. This ensures tenant needs are met within SHA policies and guidelines.

• Effectively assess and complete required clerical duties outlined by the manager/supervisor.
• Ensure all calls for service are handled effectively and efficiently.
• Track and record all completed, and outstanding work orders; also provide a monthly report to the manager/supervisor.
• Effectively and respectfully communicate with tenants, contractors, and SHA staff.
• Maintain files and records accurately.
• Provide cover-off for the Maintenance Office Coordinator during periods of absence, or as assigned.
• Other clerical duties, as assigned by the manager/supervisor.

• Grade 12 or equivalent.
• Excellent interpersonal skills.
• Comprehensive knowledge of Microsoft products.
• Excellent organizational and time management skills.
• Working knowledge and/or experience dealing with the "Residential Tenancies Act".
• A clear criminal record and vulnerability check.