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Job Description & How to Apply Below
Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.
This is a dual-role position that combines frontline leadership responsibilities with active participation in direct sales and customer acquisition activities. The Market Leader is responsible for leading and supporting field teams while also participating in retail sales execution, promotional campaigns, and customer interactions as required by business needs.
Responsibilities
Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories
Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity. Conduct coaching, performance management, accountability discussions, and ongoing team development
Monitor operational KPIs, sales performance, customer experience standards, and execution quality
Actively participate in direct sales, customer acquisition, and promotional execution within retail locations
Maintain operational reporting, coaching documentation, attendance tracking, and compliance records
Support recruitment, onboarding, training, and mentorship initiatives
Act as a liaison between field teams, store leadership, and management to support operational consistency
Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans
Support territory planning, workforce allocation, and promotional execution during high-volume periods
Build and maintain positive relationships with retail partners, store leadership, and internal management teams
Keys to success
Outgoing, personable, enjoys interacting with people
Customer service or sales experience an asset
Comfortable delivering key messages
Strong listening and communication skills
Work well independently and within a team
Comfortable completing a criminal and credit background check
Kognitive Core Values
Trust & Respect:
Foster an environment built on trust and mutual respect, promoting open communication and collaboration.
Commitment to Excellence:
Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices.
Growth Minded:
Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.
Solution Oriented:
Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement.
Dynamic & Fun:
Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit.
Compensation
Base wage $15.35-$22/hr PLUS uncapped commission
Full time schedule
We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know.
Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.
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