Bilingual Operations Officer

Position: Bilingual Operations Officer at RBC
Join RBC as a Bilingual Operations Officer, where you'll manage RESP/RDSP transactions and provide exceptional client service. This role operates Monday to Friday, ensuring each client interaction is simplified and efficient.

As an Operations Officer, your focus will be on fulfilling complex transactions and meeting strict deadlines. You will leverage your investment knowledge to analyze specialized transactions while also being a point of reference for team members. Additionally, you'll be integral in achieving business Client Service Commitments and contributing to a superior client experience.

Key Responsibilities:

• Deliver outstanding client service consistently

• Fulfill and service complex transactions accurately

• Analyze specialized transactions to ensure compliance

• Maintain operational risk policies and guidelines

• Contribute to achieving team performance incentives

Requirements:

• Bilingualism in English and French is essential

• Extensive investment knowledge required

• Experience in high-volume departments preferred

• Strong computer skills for navigating multiple systems

• Commitment to accountability and quality service

Bring your investment expertise and bilingual skills to RBC, ensuring excellence in client service and operational efficiency.
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