Product Operations Analyst

Job Description

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

• Report to Head of Business & Product Development for Investment Solutions and Products in driving business development and management in Asia
• Improve and track policies and manuals related to the Investments and Products organization
• Ensure the relevant compliance directives/policies, KYC, due diligence, AML and cross border activities are abided
• Provide administrative support for Content distribution via 3rd party tool.
• Organisation, tracking, maintenance of library of product factsheets, pitchbooks, DISCLAIMERS, vendor contracts, invoices.
• Maintains and develop the PFS intranet website.
• Act as a liaison to various functional teams in the product related matters, with focus in operational process (e.g., Operations, Marketing, Information Systems, Legal, Compliance, etc.).
• Assist with the implementation of new products and enhancements to existing products;
  Implementation includes systems, marketing, legal, compliance, and communication strategies.
• Help further improve a robust and efficient operating Investments and Products platform
• Provide administrative support for projects and provide project status updates.
• Involve in ad-hoc projects and take initiatives for improving the organization
• Oversees in-house tool requirements from internal stakeholder, coordination with developers and support end‑to‑end testing.
• Liasion with Business Transformation Team and IT team for core banking systems’ requirement and testing coordination.

Must‑have

• Degree holder with at least 5‑8 years of experience experience in banking industry, preferably with relevant experience in Wealth Management environment
• Prior experience in Securities Operations processing team
• Strong investment presentation skills
• Ability to work on unstructured tasks and balance multiple projects.
• Proficient with Microsoft Office and Excel Spreadsheet – Ability to adapt to changing technology.
• Ability to interpret and transpose ideas into actions
• Language:
  Able to read and speak in Mandarin due to certain market supporting

Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world‑class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:

PUTRAJAYA

Putrajaya

Malaysia

40

Full time

WEALTH MANAGEMENT

Regular

Salaried

Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above