Regional Director of Daily Operations

# Regional Director of Daily Operations Easton's Group of Hotels Be an Early Applicant Full TimedirectorCAPosted Today##

Role Overview Easton's Group of Hotels is hiring a Regional Director of Daily Operations. This is a full-time role in CA. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoringORAccessibility Benefits Onboarding Compliance Looking Join Canada Sign  up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job description

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

At Easton’s Group of Hotels, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.### Benefits
* Comprehensive Health, Dental & Vision Care
* Discounts at IHG, Hilton & Marriott properties
* Home and Auto Insurance Discounts
* Employee Milestone Events
* Perkopolis - discount, reward and benefits programs
* Educational Reimbursement
* Employee of the Quarter/Year
* CAA Corporate Discount
* Goodlife Corporate Discount Job Overview The Regional Director of Daily Operations is responsible for overseeing and optimizing the day-to-day operational performance of multiple hotel properties within the assigned region. This role ensures consistent execution of brand standards, service excellence, and operational efficiency across all locations. Working closely with General Managers and property teams, the position focuses on driving operational discipline, improving guest satisfaction, and maintaining seamless daily hotel operations.

Role & Responsibilities:
* Lead and oversee daily operational activities across all properties within the assigned region to ensure consistency and efficiency.
* Ensure all hotels operate in alignment with brand standards, company policies, and established operating procedures.
* Establish and monitor daily performance benchmarks related to service quality, productivity, and operational execution.
* Conduct frequent on-site visits to assess guest experience, cleanliness standards, service delivery, and operational readiness.
* Provide direct support and guidance to General Managers and department leaders to resolve operational challenges in real time.
* Analyze operational reports, service metrics, and guest feedback to identify areas for improvement and implement corrective actions.
* Partner with General Managers to ensure proper staffing levels, scheduling efficiency, and effective departmental coordination.
* Monitor labor usage and operational expenses to improve efficiency while maintaining high service standards.
* Drive a culture of accountability, consistency, and responsiveness across all hotel teams.
* Review guest satisfaction scores, online reviews, and internal feedback systems to enhance the overall guest experience.
* Support hiring, onboarding, and training initiatives to ensure operational staff are well-prepared and aligned with standards.
* Provide coaching, mentorship, and ongoing performance feedback to property leadership teams.
* Assist in implementing operational improvements, standardization initiatives, and best practices across the portfolio.
* Maintain strong relationships with internal stakeholders, vendors, and local partners to…