Hotel Front Office Supervisor

Position: Hotel Front Office Supervisor Role
Step into the essential role of Front Office Supervisor at Dakota Dunes Resort. Focus on guest service excellence, team leadership, and operational efficiency to elevate the hotel experience.

As a Front Office Supervisor, you will train and support your team to maintain a welcoming environment and resolve guest issues promptly. Candidates should have at least three years in guest service roles, demonstrating their commitment to hospitality. Collaboration with other departments will be key to fulfilling guest needs and enhancing satisfaction.

Key Responsibilities:

• Supervise the front desk team to uphold high service standards

• Manage guest check-in/check-out efficiency

• Address guest feedback and complaints swiftly

• Collaborate with housekeeping and maintenance for guest needs

• Prepare reports on operational activities and guest interactions

Requirements:

• Associate or bachelor’s degree in hospitality management preferred

• At least 3 years work experience in a hotel or resort

• Strong organizational and multitasking abilities

• Proficient in Microsoft Office and Opera systems

• Availability for varied shifts based on business needs

Lead a team dedicated to outstanding service at Dakota Dunes Resort.
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