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Guest service agent

Job in Saskatoon, Saskatchewan, S7W, Canada
Listing for: HAC Québec société en commandites
Full Time, Apprenticeship/Internship position
Listed on 2026-09-10
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
  • Work Term:

    Permanent
  • Work Language:

    English
  • Hours:

    40 hours per week
  • Education:

    Bachelor's degree
  • Experience:

    1 year to less than 2 years
  • Work setting
  • Hospitality industry
  • Hotel, motel, resort
  • Tasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge
  • Computerized bookkeeping system
  • Internet
  • Opera
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Personal suitability
  • Client focus
  • Excellent oral communication
  • Flexibility
  • Organized
  • Team player
  • Resourcefulness
  • Employment terms options
  • Early morning
  • Evening
  • Employment terms options
  • Morning
  • Night
  • Day
  • Weekend
  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Financial benefits
  • Group insurance benefits
  • Long term benefits
  • Long-term care insurance
  • Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Other benefits
  • Team building opportunities
  • Parking available
  • Wellness program
  • Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
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