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Guest Services Assistant Manager Position

Job in Saskatoon, Saskatchewan, F7K, Canada
Listing for: Kaizen Lab Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Event Management & Planning, Hotel Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 CAD Yearly CAD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Lead exceptional guest service initiatives as the Guest Services Assistant Manager at Dakota Dunes Thermal Spa. Oversee a dedicated team to offer an unforgettable spa experience.

In this hands-on leadership role, you will ensure operational efficiency and guest satisfaction from the point of arrival to departure. You'll be responsible for training and managing the Guest Services team while implementing effective service protocols and systems.

Key Responsibilities:

• Oversee guest check-in and check-out processes

• Resolve guest issues and complaints promptly

• Train and support Guest Services staff

• Monitor financial transactions and service quality

• Promote spa offerings and enhance guest experiences

Requirements:

• 5 years of leadership experience in hospitality

• Relevant educational background in Hospitality Management

• Familiarity with reservation systems and software

• Proven ability to deliver outstanding customer service

• Strong leadership and communication abilities

Become a key player in ensuring guests' unforgettable experiences at Dakota Dunes Spa.
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