Job Description & How to Apply Below
Become a vital part of the Nova Hotels family as a Guest Service Agent. Deliver exceptional customer service and create memorable experiences for guests in a welcoming hotel environment.
Nova Hotels is seeking full and part-time Guest Service Agents to uphold the highest standards of hospitality.
Your role will be pivotal in ensuring guest satisfaction by managing reservations and handling inquiries. You will receive training aligned with the company’s commitment to excellence while working in a diverse and dynamic setting.
Key Responsibilities:
• Provide courteous service to all hotel guests
• Manage check-ins and check-outs accurately
• Handle guest inquiries and concerns effectively
• Communicate efficiently with team members
• Maintain cleanliness at the front desk area
Requirements:
• Must legally work in Canada
• Fluent in English, both spoken and written
• 1-2 years hospitality experience preferred
• Familiarity with PMS and POS systems is an asset
• Community-minded with strong interpersonal skills
Deliver outstanding guest experiences by utilizing your hospitality skills at Nova Hotels!
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