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Job Description & How to Apply Below
Location:
Saskatoon
Start Date:
03/02/2026
Professional Level: Management
Key Area: Sales
Overview
Canada West Harvest Centre is part of a family‑owned company that has people throughout Saskatchewan. Be part of a team that ensures the successful service and sales of the CLAAS product range. Together, with our sales partners, we strive to empower farmers to be the best in their fields.
Your role on our team
The CWHC General Manager (GM) is responsible for providing strategic leadership, driving the sustained growth and profitability of a multi‑store Agriculture Machinery Dealership chain within the assigned territory. The position consistently ensures the highest level of customer support and service to its customers. The role is responsible for leading a dealership brand and culture that is fully aligned with the CLAAS brand strategy.
The GM has the necessary competencies to effectively manage multi‑retail locations and is responsible for overall business planning and results including but not limited to:
Cultivating processes to support equipment Sales (new and used), Parts & Service, appropriate inventory management, accounting & finance functions, management and development of dealership personnel, and safety. The role is responsible for developing relationships with key stakeholders and shareholders.
Responsibilities
Progressively manage the continued development of business processes to grow profitable Ag Dealership retail stores.
Utilize competencies to continually build and develop personnel in a flexible and functional multi‑location organization.
Manage retail revenues and define and implement standards and methods for tactical growth in cooperation with Global CLAAS Retail leadership.
Control and manage operating expenses, including budget responsibility.
Manage after sales support to CWHC / CLAAS retail customer base, ensuring after sales service is above peer groups, “Best in Class.”
Analyze and identify gaps and develop and implement appropriate strategies to strengthen, optimize, and expand business options.
Act as a change agent to align and execute business decisions and relationships in accordance with the Global CLAAS Retail business strategy.
Perform “go to market” analysis of business regions with the intention of aggressively increasing market penetration and brand awareness.
Monitor appropriate CWHC / CLAAS branding and corporate identity within CWHC / CLAAS Retail to ensure the brand image is successfully transported into the market with maximum impact.
Cooperate with North America Human Resources to hire, train, develop, and appraise staff effectively. Identify employees’ skills and develop them by coaching and counseling on a regular basis. Conduct performance appraisals timely and provide continual feedback on performance. Take timely corrective action as necessary and in accordance with company policies. Work with the North America Human Resource Department to handle disciplinary matters, grievance resolutions, and other personnel related issues.
Note:
This position includes frequent travel by auto; valid driver’s license with a verifiably safe driving history is required. Will require overnight travel and weekend or evening work.
Your profile
Bachelor’s degree in Business Administration, Ag Economics, or related field desired, or equivalent work experience. Master’s in Business Administration preferred, not required.
Minimum of 7‑10 years of related work experience in running and growing retail operations within relevant industry sectors.
Excellent sales / networking and negotiation capability with the innate ability to persuade and influence others.
Business and sales minded with practical industry experience and knowledge of captive dealer network, required.
Experience and proven success in optimizing dealer performance and network impact and sales growth.
Strong understanding of parts and service department functions and how they contribute to store profitability and customer satisfaction.
Strategically minded, process driven, analytical change agent and decision maker with a clear vision and the ability to implement improvement measures…
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