Senior Account Manager
Listed on 2026-06-02
-
Management
Client Relationship Manager -
Marketing / Advertising / PR
Client Relationship Manager
Senior Account Manager Position:
Senior Account Manager Department:
Account Services
Location:
Remote within Canada Position Type:
Full-Time, Permanent Salary Range:$88,000 - $102,000
CADper year, plus eligibility for company bonus and benefits
Hours:
Monday – Friday,8:30AM – 5PM (in your time zone, flexible hours)
If you crave a workplace that values your ideas, your growth anddevelopmentand where you can learn from the best, thenyou’reexactly whowe'relooking for.
We'renot interested in the status quo
-we'rehere to shape the future ofagrimarketing. And we know you share that passion too.
As one of the largestag-focused agencies in the world, we challenge people and brands to be more than they imagined. At our core,we’rea team of outperformers who are committed to growing ourselves, our colleagues, ourclientsand our business.
We’relooking to attract and grow creative and strategic minds who share our desire to outperform in their careers and in their lives. With the right people, we will create great outcomes for clients,employee sand Think Shift. See a future for yourself at Think Shift? Keep reading!
You get excited about creating and executing integrated marketing strategies. You excel at showing leadership and love working with a team to gather creative and client input. You build and strengthen transparent client relationships, helping and growing the client every chance you get.
ACCOUNTABILITIES 35% Client Relationship Management- Lead the discovery process with clients, collaborate with teammembersand embrace clients as partners, using their input to inform and inspire creative ideas.
- Effectively draft, present, and explain all agency work/proposals to clients.
- Ensure clear articulation of client and agency deliverables with timelines.
- Grow key client relationships and meet (or exceed) financial goals.
- Stay apprised of clients’ products,service sand marketing developments as well as industry and competitor changes to proactively provide the best service for each client.
- Leador co-lead projects from concept to completion:
Scope and estimate work, lead project kickoffs,monitorprogress, achieve timelines, and delight your clients. - Collaborate with project teams to develop big ideasand brand propositions.
- Equip the Accounts Team and Creative / Digital / Development Teams with essential project details to ensure alignment to strategic goals.
- Steward, develop, and manage a dynamic team of Project Managers and Coordinators.
- Provide marketing, strategic, brand and digital based solutions for assigned client accounts.
- Collaborate with creative teams andleveragetheir skills in implementing integrated marketing strategies.
- Oversee implementation of approved plans and strategies and all forms of primary research.
- Seek opportunities to widen the services provided to your client base
- Organize account planning activities to define project challenges and opportunities.
- Link branding and advertising to the client’s broader business objectives
- Ensure awareness among the Accounts Team on client and project details and strategic goals.
- Collaborate with project teams to develop big ideasand brand propositions.
- Ensure account coordinator and creative/development team is apprised of all relevant account and project details and strategic goals where required.
- Oversee the management of projects from concept to completion; ensure work is properly scoped and estimated accurately, organize project kickoffs, keep apprised of project process driving towards agreed-upon timelines, and ensure client satisfaction.
- Review and proofread all production materials to confirm they meet standards, strategic goals and are error-free prior to client presentation.
- Sign off on all client invoices and billing worksheets, ensuring they are within project scope.
- Define and manage Think Shift administration process with clients.
- Other duties asrequiredbased on client and department needs.
- Undergraduate degree in business with a focus on marketing or (an equivalent combination of education and experience may be considered).
- 8+ years of…
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