Senior Director, AI Delivery Management

Shape AI service delivery in America West with Uniphore as the Senior Director. Influence enterprise transformations while developing high-impact engineering teams and customer partnerships.

As a pivotal leader, you will define and manage the AI delivery landscape, ensuring operational excellence and aligning strategic initiatives with market demands.

Your role encompasses overseeing key deployments, nurturing customer relationships, and ensuring the effectiveness of the Forward Deployed Engineering model to exceed client expectations.

Key Responsibilities:

• Lead and develop the Forward Deployed Engineering team

• Own the partnership with sales during the delivery lifecycle

• Ensure the success of customer engagement and outcomes

• Govern delivery margin and portfolio management

• Drive KPIs for on-time, successful project completion

Requirements:

• Minimum 12 years of relevant delivery leadership experience

• Proven track record with technical delivery models

• Experience with P&L management in a delivery context

• Domain fluency in multiple industries including healthcare

• Strong credibility with executive stakeholders

Drive innovation and deliver transformative AI solutions with Uniphore in the West region.
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