Restaurant Host - SPA SK

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

The Host is responsible for creating awarm and welcoming first impression for guests visiting the Prairie Rose Kitchen. This position manages guest seating, assists with reservations andwaitlists, and helps ensure an organized and positive dining experience.

The Host works closely with the service,culinary, guest services, and group teams to balance guest expectations with operational capacity.

• Greet and acknowledge guests promptly in a friendly and professional manner.
• Manage reservations, walk-in guests, waitlists, table assignments, and seating rotation accurately.
• Confirm guest names, party size, special occasions, accessibility needs, and relevant reservation notes.
• Provide realistic wait times and keep waiting guests informed.
• Coordinate table readiness with Servers, Bussers, and Shift Leads.
• Answer dining questions and provide accurate information on menus, hours, policies,and spa-related dining considerations.
• Maintain an organized, clean, and professional host area.
• Recognize guest cues and create a calm arrival experience even during peak periods.
• Communicate special requests, allergies, celebrations, group details, or service concerns to the appropriate team member.
• Assist with way finding and coordinate with Guest Services when guests require supportbeyond the restaurant.
• Thank departing guests and invite feedback when appropriate.
• Protect guest privacy and handle personal information according to policy.
• Assist with menus, telephone inquiries, lost-and-found routing, and other front-of-house tasks as assigned.
• Assist with server, host, busser, and food-runner training and mock services.

• Previous experience in food and beverage restaurant, café, or hospitality operations is preferred.
• Excellent communication and organizational skills.
• Ability toremain calm and professional in a fast-paced environment.
• Ability to manage multiple tasks and prioritize guest needs.
• Strong customer service and interpersonal skills.
• Serve ItRight Saskatchewan (SIRS) certification is an asset.
• Safe Food Handling Certification is an asset.
• WHMIScertification is preferred.
• Ability towork flexible hours, including evenings, weekends, holidays, and on-call shiftsas required.

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada.