Food & Beverage Supervisor - SPA

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

The Dakota Dunes Thermal Spa is seeking a Foodand Beverage Supervisor to join our opening team.

Reporting to the Food and Beverage Manager, the F&B Supervisor will provide hands-on leadership during assigned shifts and support the smooth daily operation of Prairie Rose Kitchen, bar service, Red Willow Café (Grab& Go), and mingle areas. This role is ideal for someone who enjoys being present on the floor, supporting a team, connecting with guests, and helping create a positive and welcoming service environment.

• Provide day-to-day leadership and support to the F&B team.
• Assist with coordinating servers, bartenders, bussers/food runners, and Grab & Go attendants.
• Support smooth service flow, staff breaks, and daily shift organization.
• Ensure opening and closing duties are completed.
• Maintain high standards of guest service, cleanliness, and presentation.
• Work collaboratively with the culinary team on timing, quality, shortages, and service recovery.
• Assist staffwith guest concerns and service recovery when needed.
• Support the onboarding, training, and coaching of team members.
• Ensure established food safety, responsible alcohol service, and operating procedures are followed.
• Support accurate POS use, discounts, voids, complimentary items, cash handling, tip procedures, and end-of-shift reporting.
• Ensure established food safety, sanitation cleanliness standards, responsible alcohol service, and operating procedures are followed.
• Monitor service supplies and inventory and communicate product or supply needs to theF&B Manager.
• Assist with receiving and organizing deliveries as required.
• Communicate important guest, staffing, or operational updates to the F&B Manager in atimely manner.
• Provide shift-level leadership when the F&B Manage is not on the floor.
• Monitor service pace, table status, guest satisfaction, and team performance throughout the shift.
• Report accidents, hazards, equipment concerns, and other safety issues promptly.
• Coach employees in real time and provide practical support during peak periods.
• Complete shift handovers, closing checks, cash/POS requirements, and incident documentation as assigned.
• Ensure service feels attentive and polished while respecting the relaxed pace and atmosphere of a thermal spa.
• Guide guests through menus and confidently explain ingredients, dietary options,beverages, and spa appropriate recommendations.
• Encourage thoughtful upgrades and additional purchases without creating pressured sales experience.
• Recognize guest cues and adapt service style to individual needs.
• Support training documentation, performance feedback, and operational improvement.
• Assist with server, host, busser, and food-runner training and mock services.
• Participate in menu tastings and product knowledge training.

• Minimum 3years’ experience in food and beverage, restaurant, café, or hospitality operations.
• Previous leadership or supervisory experience is preferred.
• A genuine passion for hospitality and creating positive guest experiences.
• Ability towork in a fast-paced environment and manage multiple priorities.
• Strong communication,organization, problem solving and teamwork skills.
• Familiarity with POS systems and opening/closing procedures.
• Knowledge of food safety and responsible alcohol service.
• Serve ItRight Saskatchewan (SIRS) certification.
• Safe Food Handling Certification is an asset.
• WHMIScertification is preferred.
• First Aideand CPR certification is an asset.
• Minimum 19years of age.
• Ability towork flexible hours, including evenings, weekends, holidays, and on-call shiftsas required.

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Shuttle service is available from Saskatoon.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience,we invite you to apply online today.