Food & Beverage Supervisor - SPA SK

NEW:
Opening December
2026, Dakota Dunes Thermal Spa  Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview  The Dakota Dunes Thermal Spa is seeking a  Foodand Beverage Supervisor  to join our opening team.
Reporting to the Food and Beverage Manager, the F&B Supervisor will provide hands-on leadership during assigned shifts and support the smooth daily operation of Prairie Rose Kitchen, bar service, Red Willow Café (Grab& Go), and mingle areas. This role is ideal for someone who enjoys being present on the floor, supporting a team, connecting with guests, and helping create a positive and welcoming service environment.

Key Responsibilities   Provide day-to-day leadership and support to the F&B team.
Assist with coordinating servers, bartenders, bussers/food runners, and Grab & Go attendants.
Support smooth service flow, staff breaks, and daily shift organization.
Ensure opening and closing duties are completed.
Maintain high standards of guest service, cleanliness, and presentation.
Work collaboratively with the culinary team on timing, quality, shortages, and service recovery.
Assist staffwith guest concerns and service recovery when needed.
Support the onboarding, training, and coaching of team members.
Ensure established food safety, responsible alcohol service, and operating procedures are followed.
Support accurate POS use, discounts, voids, complimentary items, cash handling, tip procedures, and end-of-shift reporting.
Ensure established food safety, sanitation cleanliness standards, responsible alcohol service, and operating procedures are followed.
Monitor service supplies and inventory and communicate product or supply needs to theF&B Manager.
Assist with receiving and organizing deliveries as required.
Communicate important guest, staffing, or operational updates to the F&B Manager in atimely manner.
Provide shift-level leadership when the F&B Manage is not on the floor.
Monitor service pace, table status, guest satisfaction, and team performance throughout the shift.
Report accidents, hazards, equipment concerns, and other safety issues promptly.
Coach employees in real time and provide practical support during peak periods.
Complete shift handovers, closing checks, cash/POS requirements, and incident documentation as assigned.
Ensure service feels attentive and polished while respecting the relaxed pace and atmosphere of a thermal spa.
Guide guests through menus and confidently explain ingredients, dietary options,beverages, and spa appropriate recommendations.
Encourage thoughtful upgrades and additional purchases without creating pressured sales experience.
Recognize guest cues and adapt service style to individual needs.
Support training documentation, performance feedback, and operational improvement.
Assist with server, host, busser, and food-runner training and mock services.
Participate in menu tastings and product knowledge training.
Qualifications   Minimum 3years’ experience in food and beverage, restaurant, café, or hospitality operations.
Previous leadership or supervisory experience is preferred.
A genuine passion for hospitality and creating positive guest experiences.
Ability towork in a fast-paced environment and manage multiple priorities.
Strong communication,organization, problem solving and teamwork skills.
Familiarity with POS systems and opening/closing procedures.
Knowledge of food safety and responsible alcohol service.
Serve ItRight Saskatchewan (SIRS) certification.
Safe Food Handling Certification is an asset.
WHMIScertification is preferred.
First Aideand CPR certification is an asset.
Minimum 19years of age.
Ability towork flexible hours, including evenings, weekends, holidays, and on-call shiftsas required.
Compensation & Benefits   Competitive salary commensurate with experience.
Performance-based incentive program.
Shuttle service is available from Saskatoon.
Comprehensive health benefits and employee discounts.
Professional development and advancement opportunities.
Join Our Team  Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience,we invite you to apply online today.