Family Service Counselor

Enhance client relationships as a Family Service Counselor in Saskatoon, CA-SK. Focus on at-need and pre-need cemetery arrangements while delivering personalized service to families.

In this role, you will be the primary contact for families, ensuring their needs are met with exceptional service. Your responsibilities will include lead generation, maintaining activity levels, and fostering trust-based relationships. Understanding each family’s unique needs allows you to offer valuable solutions and stay engaged for their satisfaction.

Key Responsibilities:

• Prospect for leads daily, dedicating 1-2 hours to outreach

• Obtain and track referrals from serviced families

• Network within community and civic organizations

• Present arrangement options in a sensitive manner

• Ensure timely responses to client inquiries

Requirements:

• 1-2 years of college education or equivalent

• 1-2 years of customer service or sales experience preferred

• Valid driver’s license with acceptable records

• Ability to work flexible hours, including evenings

• Empathetic approach to client interactions

Deliver compassionate service while guiding families through vital funeral planning decisions.
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