Product Advisor Motor Products Job Saskatoon area,Saskatchewan Canada,Sales

Join the ride!

Position
:
Product Advisor
Dealership
:
Saskatoon Motor Products
Location
:
Saskatoon, SK
Classification
:
Full Time, Onsite - Immediate Hire

Join a Winning Team at Saskatoon Motor Products!

Saskatoon Motor Products is Canada’s #1 GM Certified Pre-Owned volume dealership and we're just getting started. As part of Auto Canada, the country’s largest Canadian-owned and publicly traded automotive dealer group, we offer the stability, innovation, and career growth opportunities of a national organization while maintaining a supportive, local team environment.

At SMP, we believe in growing talent from within. Every one of our managers started in an entry-level role, and we’re committed to helping our team members reach their full potential. We prefer to train our salespeople from the ground up, so no prior industry experience is required just the right attitude and a drive to succeed.

If you're looking to launch or advance your career in a dynamic, supportive environment, SMP is the place to be. Come build your future with us!

Your area of focus.

The Automotive Product Advisor interacts withcustomers online, over the phone and in-person to guide them through the vehicle purchase process.

With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations all while focusing on providing an exceptional experience. Our ideal candidate has at least 3 years of customer-facing experience, a “hunter” mentality with the ability to stay self-focused, and an impressive track record of building relationships to retain customers.

What drives your day-to-day?

Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction

Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’

Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms

Maintain an up-to-date customer database to drive current and future automotive sales for the dealership

Present used and new cars through test drives, demonstrations, and dealership walk-throughs

Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies

Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met

Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction

Stay current on required dealer group and manufacturer training

Other duties as assigned by store leadership

What are the must-haves…

Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle

Possession of authorized documentation required to gain employment, in addition to having a current, Valid CA-issued Driver’s License for the province in which you are working and acceptable Driver’s Abstract

Must submit to and adequately pass a pre-employment background and MVR screen prior to employment

Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured

High school diploma or equivalent required, bachelor’s degree preferred

3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred

Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.

Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner

Has the competitive spirit, drive,…