Product Advisor Motor Products

Overview

Position
:
Product Advisor

Dealership
:
Saskatoon Motor Products

Location
:
Saskatoon, SK

Classification
:
Full Time, Onsite - Immediate Hire

Saskatoon Motor Products is Canada’s #1 GM Certified Pre-Owned volume dealership and we are part of Auto Canada, a large Canadian-owned and publicly traded automotive dealer group. We offer the stability, innovation, and career growth opportunities of a national organization while maintaining a supportive, local team environment.

We believe in growing talent from within. Managers often start in entry-level roles, and we are committed to helping team members reach their full potential. Training is emphasized, so no prior industry experience is required—just the right attitude and drive to succeed.

If you’re looking to launch or advance your career in a dynamic, supportive environment, SMP is the place to be. Come build your future with us!

The Automotive Product Advisor interacts with customers online, over the phone and in person to guide them through the vehicle purchase process. With strong communication and listening skills, you’ll help customers select their vehicle, negotiate terms to align with budgets and lifestyles, and provide an exceptional experience. The ideal candidate has at least 3 years of customer-facing experience, a hunter mentality, and a proven ability to build relationships to retain customers.

• Greet and assist customers entering the showroom, presenting a professional environment that supports automotive sales and customer satisfaction
• Answer questions about new and used cars, vehicle performance, application processes and financing as a subject matter expert
• Use strong communication and interpersonal skills to build rapport and assist with vehicle selection and finalizing payment terms
• Maintain an up-to-date customer database to drive current and future automotive sales
• Present used and new cars through test drives, demonstrations, and dealership walk-throughs
• Leverage negotiation skills while maintaining customer satisfaction and following dealership standards and policies
• Send emails and make calls to prospective buyers to ensure sufficient daily customer appointments
• Follow up with previously sold clients to earn repeat and referral business while maintaining high satisfaction
• Stay current on required dealer group and manufacturer training
• Other duties as assigned by store leadership

• Must be 18 years of age or older
• Authorized documentation to gain employment, valid driver’s license for the province, and acceptable driving record
• Must pass pre-employment background and MVR screen
• Open availability to work days, evenings, weekends, and some holidays
• High school diploma or equivalent required; bachelor’s degree preferred
• 3+ years of experience in a customer-facing role; experience in retail, sales, marketing, and customer service preferred
• Ability to meet physical demands of the position (standing, sitting, walking, bending, reaching, lifting, etc.)
• Excellent verbal and written communication skills for professional emails and messages
• Competitive, outgoing personality with drive to meet monthly sales objectives and follow a daily work plan
• Valid driver’s license in the applicable province

• Competitive compensation and benefits package
• Employee vehicle purchase and service plans
• Employee and family assistance programs
• Paid holidays and flex time for full-time Auto Canada employees
• Company-wide appreciation events and contests
• Professional development and opportunities for career growth
• RRSP matching program
• Two days off per week, including shorter Thursday shifts for work-life balance
• CEPP plan rewarding top performers based on volume
• Ongoing training and mentorship

We are an equal opportunity employer and value diversity. If you need accommodation during the recruitment process, please inform your recruiter.