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Job Description & How to Apply Below
As a Sales Manager, you will guide your team towards achieving key sales and service objectives. With over 3 years of retail leadership experience, you will oversee store operations, model best practices in customer service, and maintain compliance with company policies. Your ability to coach and lead effectively will ensure that The Michaels experience remains consistent, engaging, and operationally excellent.
Key Responsibilities:
• Assist Store Manager in upholding SOPs and compliance
• Model Customer Experience and ART of Selling behaviors
• Provide Manager-on-Duty coverage to maintain standards
• Oversee POS systems for smooth customer transactions
• Drive sales in the Knit & Sew Shop and Custom Framing
Requirements:
• 3+ years in retail leadership roles
• Strong customer-focused coaching abilities
• Experience with loyalty program promotion
• Ability to handle physical tasks, including lifting
• Flexibility to work nights, weekends, and early mornings
Join Michaels and enhance your leadership impact on the sales floor while championing superior customer satisfaction.
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