Customer Service & Sales Administration

Ace Manufacturing Inc. is looking for a Customer Service & Sales Admin to join our close-knit team. If you're looking for a career where you can learn, take on new challenges, and work directly with customers across Canada, we'd love to hear from you.
Our success is built on strong dealer relationships, attention to detail, mentorship, and an informal work environment with direct access to senior leadership and owners.
In this role, you'll help facilitate sales by providing product pricing and lead-time information, entering orders, coordinating shipments, and working closely with production to ensure customers receive exceptional service.
You're a great fit if you:
Enjoy a collaborative, informal workplace
Want to learn many aspects of a growing manufacturing business
Like solving problems and helping customers
Value fair compensation, comprehensive benefits (medical, dental, etc), payday lunches, and your birthday off with pay
You’ll be learning and becoming confident in:
Using our ERP system to access customer and product information
Entering sales orders and maintaining accurate records
Coordinating delivery schedules with production
Determining shipping requirements using product dimensions and weights
Providing professional customer service by phone and email
Experience or qualifications that are an asset:
Customer service, front counter, or inside sales experience
Experience using ERP, POS, accounting, inventory, or CRM software
Interest in manufacturing, industrial products, transportation, agriculture, or logistics
Microsoft Office (Outlook, Word, Excel)
Post-secondary education in business, administration, sales, or a technical field

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