Senior Technician - Security

As a Senior Technician - Security with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.   This role requires the ability and know how to properly complete the installation, understand and follow the bill of materials (BOM), and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.  

We expect all employees to represent Bosch Building Technologies in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused.

Though based in Saskatoon you may be required to travel to job sites throughout the region. RESPONSIBILITIES:
Install, program, configure security systems and commissioning, including CCTV cameras, access control systems, intrusion alarms, fence detection systems, in accordance with industry standards and client specifications. Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems.

Troubleshoot and resolve technical issues promptly.

Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements.

Ensure exceptional customer satisfaction through effective communication and professionalism.

Maintain accurate records and project documentation for system installations, maintenance activities, and repairs, including project updates to Project Managers.

Prepare, create, and execute detailed reports, acceptance test plans, and all required documentation to meet SLAs, contractual requirements, and internal standards.

Train clients and end-users on the operation of security systems to maximize their effectiveness and ease of use. Stay up-to-date with advancements in security technology, regulations, and industry best practices.

Continuously improve your technical skills through training and certifications. Adhere to all safety regulations and compliance standards while maintaining a high level of safety and professionalism.

You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work.

Lead projects at the site level while providing mentorship and technical guidance to junior technicians in testing, troubleshooting, fine-tuning, and optimizing systems for peak operational performance.

Design systems and layouts.

Other duties as required.

REQUIRED QUALIFICATIONS:

Minimum 5 years of progressive experience in a technical role within the integrated security or low-voltage industry.

Demonstrated experience programming and configuring integrated security systems.

Previous experience leading installations at the site level.

Valid TQ certification.

Strong troubleshooting and problem-solving skills.

Proficiency in the use of relevant tools and equipment.

Valid Driver’s License with a clean driving abstract.

PREFERRED QUALIFICATIONS:

Vendor Certification in low voltage systems (e.g., LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others).

Postsecondary training in electronics or equivalent.

Experience working in commercial environments such as healthcare, education, or hospitality.

PROFESSIONAL

COMPETENCIES:

Proper hand and power tool operations and safety. Ability to solve practical problems and carry out responsibilities under minimal supervision Ability to organize workload for effective implementation.

Ability to complete projects on time and on budget.

Ability to write simple correspondence and present information in one-on-one and small group situations.

Ability to interact effectively at all levels and across diverse cultures.

Ability to function as an effective team member.

Ability to adapt as the external environment and organization evolves.

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly…