Service Manager - Commercial HVAC

Service Manager - Commercial HVAC | Signing bonus $5,000

Welldone Mechanical Services | Saskatoon, SKIf it's not done well, it's not Welldone Since 1998, we have been proudly serving Saskatoon as a locally owned and operated company specializing in HVAC, plumbing, and electrical services for commercial and light industrial customers.

We believe our people are the foundation of our success. Our culture is built around teamwork, professional development, collaboration, and continuous improvement. We invest in our employees and provide opportunities to build long-term careers.

As Service Manager, you will take ownership of the service department-from the people and processes to performance and profitability.

We're looking for an experienced industry leader who knows how to build a strong team, improve technical performance, and deliver consistently excellent service. You'll oversee day-to-day operations, monitor key performance indicators, manage financial results, and help technicians develop their skills through hands-on coaching and technical mentorship.

Pay Range: $100,000-$125,000 Base Salary $165,000 + earning potential with profitability bonuses

Schedule:

Full-time, Monday-Friday Relocation:
Relocation support and temporary housing options available

Company Benefits:
Medical and dental- 100% paid premiums by employer

Life insurance

Critical illness coverage

Paid vacation
11 paid holidaysRRSP matching program

Vehicle allowance

Company phone plan or partial personal-phone reimbursement

Relocation assistance and temporary housing options

What We Offer:

A management-level voice in staffing, profitability, and company strategy

Stable, year-round employment with an established local company

Opportunities for advancement and multiple career paths

Company-funded education and industry training

Team-building events and activitiesA supportive, positive workplace focused on improvement

High expectations for professionalism, quality, and customer service

Key Responsibilities:

Direct the day-to-day activities of the service department, ensuring work is organized, efficient, and completed to a high standard.

Recruit, develop, coach, and assess service technicians while building a collaborative, accountable, and positive team environment.

This is a hands-on working manager position. You will spend time performing field service alongside the technicians, including climbing ladders, accessing rooftop equipment, operating from scissor and boom lifts while using fall protection, and working in attics, crawlspaces, ceiling spaces, and mechanical rooms. The role requires the ability to lift and carry tools, equipment, and components weighing up to 50 lb (23 kg) without assistance, while working full days on your feet in Saskatchewan's winter conditions and summer rooftop temperatures.

Provide practical, on-the-job training, technical direction, and ongoing coaching to improve technician skills, productivity, and service quality. You are expected to demonstrate proper procedures in the field and work directly with technicians to set the standard. Technician development is a key measure of success, along with department KPIs and financial results.

Oversee service projects and preventative maintenance agreements, including developing pricing and recommending maintenance solutions that help secure and retain commercial customers.

Prepare estimates and quotations for HVAC repairs, replacements, and installations. Provide hands-on field support to technicians with troubleshooting, estimating, customer requirements, and complex service calls, including emergency and after-hours situations when required.

Coordinate service and maintenance schedules to ensure technicians are dispatched effectively and work is completed within expected…