Business Office Manager; BOM

Join our team at Chestnut Woods Rehabilitation & Healthcare Centeras a Business Office Manager!

Full-time opportunities available

Daily Pay!

Pay: $77k annually (all inclusive)

At Chestnut Woods Rehabilitation & Healthcare Center
, we believe that strong financial stewardship and exceptional customer service are essential to supporting outstanding resident care. Guided by our core values of Passion, Respect, and Excellence
, the Business Office Manager oversees the center's financial operations while ensuring accurate billing, regulatory compliance, and outstanding service for residents, families, and team members.

• Oversee the daily operations of the Business Office, including billing, collections, accounts receivable, accounts payable, and financial record management.

• Ensure accurate and timely processing of resident billing, reimbursements, collections, and financial reporting.

• Maintain compliance with all federal, state, company, and payer regulations related to business office operations.

• Partner with residents and families to answer billing questions and provide exceptional customer service.

• Monitor financial performance and assist with budgeting, audits, and month-end reporting.

• Collaborate with department leaders to improve operational efficiency and financial processes.

• Maintain accurate financial records while ensuring confidentiality of resident and business information.

• Supervise, train, and support Business Office staff to ensure efficient and compliant operations.

• Skilled Nursing experience required.

• Minimum of two (2) years of bookkeeping or business office experience within a healthcare setting, including accounts receivable, accounts payable, billing, collections, and financial record management.

• Prior experience in a Long-Term Care, Rehabilitation, or Post-Acute Care setting preferred.

• Strong knowledge of billing processes, collection practices, reimbursement systems, and financial best practices.

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

• Exceptional communication and interpersonal skills, with the ability to interact professionally and compassionately with residents, families, employees, vendors, and community partners.

• Demonstrated ability to build positive relationships and foster trust through collaboration, accountability, and respect.

• Strong customer service mindset with a commitment to creating positive experiences for residents, families, and team members.

• Highly organized with exceptional attention to detail and accuracy.

• Proven ability to effectively manage multiple priorities in a fast-paced environment while maintaining a positive attitude.

• Strong problem-solving skills with the ability to identify opportunities for process improvement and operational excellence.

• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

• Passion for supporting the mission of providing exceptional care and services to residents and their families.

– Supporting residents and families through accurate financial services and exceptional customer care.

– Building trust through professionalism, confidentiality, and compassionate communication.

– Maintaining the highest standards of financial integrity, operational efficiency, and regulatory compliance.

• Tuition reimbursement

• Employee referral bonus

• Health, vision, and dental benefits

• 401(k) with match

• Employee engagement and culture committee

• Company-sponsored life insurance

• Employee assistance program (EAP) resources

Join our team at Chestnut Woods Rehabilitation and Healthcare Center, a 88-bed Sub-Acute, and…