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Omnichannel Customer Care Specialist

Job in Saugus, Essex County, Massachusetts, 01906, USA
Listing for: Bob's Discount Furniture
Full Time position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 25000 USD Yearly USD 21000.00 25000.00 YEAR
Job Description & How to Apply Below

Bob’s Discount Furniture in Saugus, MA is seeking a Customer Service Support Associate to help guests across in-store, phone, and digital channels, ensuring a seamless shopping journey. You will assist with orders, support store teams, and use technology to provide friendly, accurate service with integrity and enthusiasm.

The role emphasizes problem solving, empathy, and teamwork in a fast-paced, omni-channel retail environment, with flexible hours and opportunities for growth within the company.

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